“Humans need to perform three crucial roles. They must train machines to perform certain tasks; explain the outcomes of those tasks, especially when the results are counterintuitive or controversial; and sustain the responsible use of machines..

..five characteristics of business processes that companies typically want to improve: flexibility, speed, scale, decision making, and personalization.

..in the future, company roles will be redesigned around the desired outcomes of reimagined processes, and corporations will increasingly be organized around different types of skills rather than around rigid job titles.”

HBR - Collaborative Intelligence: Humans and AI Are Joining Forces